Installing a swim spa requires a solid and flat ground. If you don t have a concrete pad contact one of our sales team to discuss how we can provide the best groundworks to ensure your swim spa is level and able to take the weight when full of water

All Swim Spas require a Crane to lift the swim spa into position. It is the customers responsability to arrange for the crane hire. However, we can arrange this for you via our preferred crane hire company, who give us trade discount based on the amount of crane hires we order. please discuss this with one of the sales team when ordering your swim spa.

All Swim Spas require a deposit of 30% from the sale price. Please bear in mind, special delivery and crane costs are required when purchasing a swim spa and full and final payment must be settled 48 hours before the official delivery date.

All Hot Tubs require a £150 deposit followed by full and final payment of the outstanding balance, 48 Hours before the official delivery date, which will be agreed with the customer up to 10 days before the agreed delivery date.

Free Nationwide Delivery (Limited Time Offer)

A two man team will offload your Hot Tub from our delivery vehicle and will position your spa in your garden. Please note that a minimum of 1 metre width is required if we are moving the spa (please look out for steps, drain pipes, gates, corners etc, which could impact 1 metre width also note that if the hot tub is 2 meters long it will require 2.5 meters of clearance before it can be turned).
– Please contact us if you are unsure about this.
Once our team have got your spa into your chosen location, our team will lower the spa and move this into it’s final position for you. Our delivery team will remove all packaging from the product before installation.

Delivery Upgrades

Full Install – this includes our standard delivery process, but our delivery and installation team will also wire your spa up (electrics must be pre installed), we will begin to fill your spa with water and guide you through your chemical kit and water maintenance, our team will also guide you through on how your spa operates which includes a tutorial on the spa control panel, setting your filter cycles and ensuring your spa is ready to be used. The final process would be putting your steps into position and ensuring your cover is unwrapped and fitted on your spa. We offer this service for £295

Full Install and Electrical Installation – We have a team of qualified electricians who can install your hot tub electrics before our delivery process – please get in touch with us for a quote.

Please Note: Stock images shown on our website are supplied by the manufacturer for illustration purposes only, although the product will be the same, some features may differ from stock photos and in some cases, the manufacturer has since made small improvements to the hot tub. Please also look at the real-life photos or videos or ask if there have been any updates to the model you choose. Any updates or differences will always be for the better and be an improvement on the previous version. Please also note that crane services are not included in any of our delivery packages. If you suspect that you may need a crane assisted delivery, please contact us for further information and pricing. You can also email over some photos of access and speak with our Logistics Manager in our office. 

All deposits will vary from £150 to 30% of the sale value depending on the hot tub or Swim Spa you have ordered. Your deposit secures your hot tub from the factory. Deposits are not refundable.

Stock Status Meaning

Please check whether the hot tub you are ordering is in stock or on back order.

On Back Order – Please note that your hot tub may take 8 to 26 weeks to be delivered. Contact us for a more specific timeline.

In Stock – If your hot tub is in stock when you order, depending on our workload at the time of order, it will typically be delivered within 7 to 21 days from order. During peak times, delivery slot allocation can take longer and it may take us longer to deliver your hot tub. Please email us if you have any questions.

Full Term & Conditions >

15 year warranty available on all hot tubs as long as we carry out a full annual service on your hot tub.

1 full-year parts and labour warranty included as standard on all spas.